Terms of Use
Effective Date: March 18, 2026
Welcome to CoGenetix.com. These Terms of Use ("Terms") govern your use of our website and services provided by CoGenetix ("CoGenetix," "we," "us," or "our"). By using our services or accessing our website, you agree to be bound by these Terms.
Disclaimer
CoGenetix is an independent wellness education and referral platform. We partner with select health, laboratory, and wellness providers to offer access to personalized testing and wellness solutions. CoGenetix may receive compensation through certain referrals or affiliate relationships. Information provided on this website is for educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease. Always consult with your licensed healthcare provider regarding medical decisions or treatment options.
1. Eligibility and Acceptance
By using our services, you confirm that you are at least 18 years of age and capable of entering into a legally binding agreement. If you are accessing our services on behalf of an organization, you agree that you are authorized to do so and that the organization agrees to these Terms.
2. Services Provided
CoGenetix provides genetic testing, personalized supplement guidance, AI-powered wellness coaching, laboratory analysis, and related services, including access to test results, educational content, and communication regarding orders and health services.
3. Account Registration
You must create an account to access certain features. You agree to provide accurate and complete information during the registration process and to keep your login credentials secure.
4. User Responsibilities
You agree not to: • Violate any laws or regulations; • Infringe the rights of any third party; • Transmit harmful code or attempt to gain unauthorized access to our systems; • Misrepresent your identity or affiliation with any person or entity.
5. SMS Messaging Terms
By providing your mobile phone number and opting in during registration, you consent to receive SMS messages from CoGenetix. Messages may include: • Order and shipping updates • Appointment or test reminders • Notifications of available results • Customer support responses • Marketing or promotional content (only if separately opted in) Message frequency: You may receive up to 20 messages per month. Frequency may vary based on your interaction with our services. Message and data rates may apply depending on your mobile plan. Check with your carrier for more information. To opt out, reply "STOP" to any message, update your preferences in your account settings, or contact us at support@cogenetix.com.
6. Privacy
Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it at cogenetix.com/privacy.
7. Intellectual Property
All content, trademarks, and service marks on the site are the property of CoGenetix or its licensors. You may not use, copy, reproduce, or distribute any content without prior written consent.
8. Disclaimers and Limitation of Liability
The information provided through CoGenetix and any associated services is for general informational and wellness purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. It is not intended to create, and receipt of information does not constitute, a provider-patient relationship. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or received from this platform. Genetic associations reported by CoGenetix are informational and are not deterministic predictions. Our services are provided "as is" and "as available." CoGenetix shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our services.
9. Indemnification
You agree to indemnify and hold harmless CoGenetix, its affiliates, and its employees from any claims or liabilities arising from your use of the services or your violation of these Terms.
10. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Maricopa County, Arizona.
11. Changes to Terms
We may update these Terms from time to time. The updated version will be posted on our website with an updated effective date. Your continued use of the services indicates your acceptance of the new Terms.
12. Contact Us
CoGenetix Email: support@cogenetix.com